Our digital library collection vendor’s Support Services team are committed to providing quality solutions to common support questions. This article focuses on mobile device issues (Android, iOS, and Windows Phone). App Crashes and General Issues – The most commonly used solution for mobile devices is “ What to do if a title is not properly loading or OverDrive’s mobile app is crashing .” This solution provides a few options for each type of mobile device to resolve general crash issues. Sometimes the problem stems from the app running in the background and forcing a shutdown fixes the problem, or rebooting the device sometimes may be all that’s needed. Either way, this solution should resolve most general problems that may occur with the OverDrive Media Console app for mobile devices. Format Compatibility – Another issue mobile device users may encounter is one of format compatibility. WMA, WMV, and PDF titles are not supported by OverDrive’s mobile app , and we have put measu...
CPPL Libraries: Read. Learn. Connect. This is the Calcasieu Parish Public Library book review & recommendation blog by the staff from your local library. Check us out!